Well before the pandemic, grocery businesses were navigating sweeping changes. Though physical stores were—and still are—important to shoppers, players with strong online capabilities had been rapidly gaining a competitive edge. Then, Covid-19 accelerated growth in online grocery and ushered in other changes: increasing CapEx demands to build the right online capacity, more pressure on already thin margins due to higher input costs—and even demand for healthier foods emerging from growing health consciousness.
As shifts in supply chains, channel strategies, and retail operations move into high gear we can help you meet the moment. With experience working with almost two-thirds of the top 25 global grocery companies, we leverage our Future of Retail framework to help you realize near-term results and long-term success. Our grocery consulting experts can help with category strategy and assortment, pricing and promotion, omnichannel experience, supplier negotiations, grocery store operations, cost reduction, and more.
Much like style trends themselves, the fashion and luxury goods markets are constantly evolving. But while rapid market shifts are not unique to these sub-sectors, Covid-19’s impact is: Within the broader retail ecosystem, apparel and footwear have suffered the steepest declines. How retailers respond in this moment will pave the way for recovery, rejuvenation, and growth.
As the leading consulting firm in fashion, luxury, and lifestyle, we can help you gain a competitive edge. We’ve earned a reputation as the industry’s preeminent thought leader. Over the past 10 years, we’ve completed close to 800 projects with fashion brands, apparel, luxury, and department store retailers across six continents. Our world-class team of fashion and luxury consulting experts applies expertise, proprietary tools, and Future of Retail framework across every facet of the value chain.
The pace of innovation in the restaurant industry has accelerated. Rapid shifts in consumer behavior and digital technology are forcing companies to reinvent every facet of the business. New concepts and service models have raised the bar for food quality, value, and convenience. And customers now invest their time and money with ever higher expectations.
Winning demands a combination of next-generation technology and well-designed, customer-centered journeys that seamlessly integrate both the in-person and digital experience. You also need targeted marketing campaigns that deliver personalized messages, a sophisticated footprint strategy supported by data-driven site selection and innovative formats, and a compelling brand purpose and core values that inspire customer loyalty.
As the world’s leading advisor to the restaurant and food service industry, we will collaborate with you to reach new heights of performance and shareholder returns. Our retail and restaurant consultants will partner with you to build a tailored brand position that will drive sustained success. We help with customer experience reinvention, personalization, menu redesign and innovation, marketing strategy, digital strategy, site development and footprint optimization, back-of-house automation and innovation, as well as strategies for winning a greater share of wallet from current customers and attracting new customers. With our deep expertise in advanced analytics and data science, we deliver sophisticated solutions powered by machine learning.
